Legal notice

LEGAL NOTICE AND PRIVACY POLICY

1. GENERAL INFORMATION

In compliance with the information duties established in current regulations regarding e-commerce and information society services, the following details reflect the ownership of this website:

  • Owner: Ainhoa Rocamora Soler

  • Trade Name: Velysence

  • Address: Calle Constitución número 43, 28100, Madrid, Spain.

  • Contact Email: velysence@gmail.com

2. PRIVACY POLICY AND DATA PROTECTION (GDPR)

In accordance with the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable data protection laws, we inform you that any personal data you provide will be processed under the responsibility of Velysence.

2.1. Purpose of Data Processing

We process the data you provide us for the following purposes:

  • To manage, process, and ship the orders you place in our store.

  • To respond to your inquiries, claims, or return requests sent to velysence@gmail.com.

  • To send commercial communications and newsletters (only if you have given us your explicit consent).

2.2. Data Retention

Personal data will be kept for as long as strictly necessary to fulfill the purpose for which it was collected, and for the duration of any legal obligations arising from the sale of goods.

2.3. Legal Basis for Processing

The legal basis for processing your data is the performance of the sales contract for our products and, where applicable, the explicit consent you grant us when checking the acceptance boxes of our policies.

2.4. Recipients and Data Sharing

Your data will not be shared with third parties, except under legal obligation or when strictly necessary for the fulfillment of the service (for example, shared with courier and transport companies to deliver your order).

2.5. Your Rights

You have the right to access, rectify, limit, port, object to, and request the deletion of your data. To exercise these rights, you can send an email to velysence@gmail.com.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY

The store design, texts, images, logos, and source codes are the property of Velysence or their respective creators, and any reproduction, distribution, or alteration without prior written authorization is expressly prohibited.

4. LIMITATION OF LIABILITY

Velysence is not liable for damages of any kind that may arise from errors or omissions in the website content, lack of availability of the portal, or the transmission of viruses or malicious programs, despite having adopted all necessary technological measures to prevent it.

5. APPLICABLE LAW AND JURISDICTION

For the resolution of any disputes or issues related to this website or the activities carried out on it, Spanish and European Union legislation will apply, to which the parties expressly submit. The competent bodies for resolving conflicts arising from or related to its use will be the relevant Courts and Tribunals.